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At Clarity Insurance Brokers we believe the true test of the relationship with your Insurance Broker is when you need to lodge a claim. Making a claim can be a daunting task, especially as it typically occurs at an already difficult time. With this in mind we see it as one of the most important times in our relationship with you. We’ll do everything we can to make the process as smooth and easy as possible. This includes:

Providing you with the Insurers Claim Form. In some instances, only a phone call is required.

Arranging for the Loss Assessor to be appointed if applicable.

Advising on the completion of the Claim Form.

Submitting the Claim Form to the Insurer.

Providing advice to ensure you have received your full entitlements.


Step 1.

Contact us so we can discuss what has happened and carefully review the event/s against your insurance cover.

Step 3.

Fill out your claim form in as much detail as you can. (Remember, if you have any questions we’re always here to help!)

Step 2.

We’ll send you the relevant claim form/s and outline any other documentation your Insurer is likely to require.

Step 4.

Post or email your completed claim back to us so we can check everything and then forward it to the Insurer on your behalf.

For help, information and assistance lodging a claim, please call 0800 502221 or Contact Us